Important notice
Due to staff sickness, the waiting times to get through to our call centre may be longer than usual.
Lines will be close at 5pm on Wednesday 29th October 2025 and re-open on Thursday 30th October 2025 at 08.30am.
To avoid delays, please visit our website for details on how to book online or attend one of our walk-in clinics.
There are other ways you can access sexual health and contraceptive services for free in Hertfordshire:
Postal STI kits - can be ordered from Get It and SH24
Chlamydia and gonorrhoea - (dual screening) kits can be picked up from various local providers
Contraceptive pills - can be collected from participating pharmacies without needing a prescription
Emergency oral contraception - 'Morning after pill' - can be collected from your GP, one of our clinics or many local pharmacies
Thank you for your understanding.
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