Booking an appointment

Booking an appointment couldn't be easier and your call will be treated as confidential.

Call our central booking and advice line on:

0300 008 5522

Lines are open:

  • 9.00am – 8.00pm Monday to Friday
  • 9.00am – 1.00pm Saturday

Calls are charged at your standard network rate and will be included in any inclusive minute call packages.

Please see our confidentiality statement for more information.

What to expect when you get to clinic

When you arrive, you will be asked to complete a registration form. This will include personal details such as your name and date of birth. We will not share this information with anyone unless it is necessary for your care.

You will then see a health professional who will discuss options with you and offer you an examination or tests. You do not have to have an examination if you do not want it.

Clinics have a choice of male and female doctors and nurses.

Interpreting, chaperone and advocacy services are available.

We do sometimes run late for appointment times; please bear with us as our clinics can get very busy.

We provide drop-in / walk-in clinics and therefore we cannot guarantee our waiting times. We also cannot guarantee if your chosen contraception or treatment method will be available at your first visit. We may occasionally need to ask you to return to a scheduled appointment or ask you to attend another one of our clinics. At excessively busy sessions, we may on occasion, find it necessary to limit what we can offer and / or the number of patients we can see. Please contact The SPoA on 0300 008 5522 for further information.

If you are going to have a procedure during your appointment and you have small children with you, please bring someone along who can look after them. We are unable to provide a crèche facility and it is not safe for your child to be unsupervised in the clinical room whilst you undergo your procedure.